Privacy Policy
Your privacy is very important to us. This Privacy Policy explains what data we collect and how we use it.
Information We Collect
We collect the following information from users during signup or service use:
- Full Name
- Email Address
- Phone Number
- Billing Address
- Payment-related information (processed through secure gateways; we do not store card details)
- IP Address and browser/device information
How We Use Your Information
Your information is used for:
- Account creation and access
- Service activation and management
- Billing and invoice generation
- Fraud prevention and security
- Sending service updates and notifications
Cookies & Tracking
VertexCloudHost uses cookies to:
- Improve website performance
- Remember login sessions
- Enhance user experience
You can disable cookies in your browser settings.
Data Protection & Security
We implement security measures to protect your data. However, no method is 100% secure, and we cannot guarantee absolute protection against breaches.
Third-Party Services
We use third-party tools for:
- Payment processing
- Email delivery
- Analytics and security
These services follow their own privacy policies.
Sharing Your Information
We do not sell or trade user data. Information may only be shared with:
- Legal authorities (when required by law)
- Payment gateways
- Technical service providers
Data Retention
We store your data as long as your VertexCloudHost account remains active or as required by law
Your Rights
Users can request:
- Data access
- Data correction
- Account deletion
Simply contact our support to proceed.
Contact Information
VertexCloudHost provides:
- 24/7 Support
- WhatsApp Support for quick queries
Support availability may vary depending on the nature of the issue.